How do I return an item?Updated 2 years ago
To return your product, you should mail your product to:
Tactical & Survival
1501 Haines Street
1501 Haines Street
Jacksonville, FL 32206
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Refunds on Returned Items
Once your return is received and inspected, we will email you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
If you’ve done all of this and you still have not received your refund yet, please Click Here>> Only regular-priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us Here>> along with a photo of the damaged item.